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1. CRIT provides the SAIC community with support services: on-site computing technicians, purchasing coordination and project support, training, instructional information and documentation, departmental-use copy machines, faculty laptops and software access, departmental and general access computer labs and support, black and white and color.
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SAIC Print Services utilizes PaperCut to provide simplified printing from a web portal or mobile devices as well as expanded printing functionality on copiers and wide-format printers via standard print driver deployment for Mac and Windows. Below you will find an overview of the solutions offered and advantages of each.

NOTE: SAIC’s print systems and user portal are only accessible when connected to a SAIC network while on campus or off-site using Student and Faculty VPN

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Printing from a Web Browser (Web Print)

The easiest way to submit a print job is through the PaperCut customer portal which allows users to submit PDF and raster images via a web browser without the need to install printer drivers. Currently, printer options are limited to black and white and color laser printers across campus.

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To submit a print via Web Print:

1. Log into the PaperCut customer portal
2. Navigate to the Web Print page
3. Click Submit A Job to start the Web Print Wizard
4. Select a printer by the type of output and final print size (files will be resized to fit the selected page size) then click 2.Print Options and Account Selection
5. Select the desired print options and account (the account can be changed when releasing the job at the device) then click 3.Upload Documents
6. Upload your file(s) to be printed then click Upload & Complete

A popup will appear displaying a message that your job is held in queue and the Web Print page will show recent jobs with information on the print queue, number of pages, and cost of job. To find the nearest printer, visit our Printer Locations & Pricing page. For instructions on how to release print jobs, visit our Print Release page.

Printing from a SAIC Computer

Public access computers in labs and classrooms will have all the print drivers installed for B&W and Color Laser printer queues, as well as any wide-format printers within the building. To submit a print job, follow these steps:

Printing from a Laptop

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Installing the necessary print drivers from our website will give you the ultimate control over printers on campus and will ensure that any departmental printers specific to the curriculum you are enrolled in will be available for use. We’ve prepared several options to make it simple to install PaperCut on your system.

Option A: Print Driver Installation using SAIC Self Service

This is our preferred method if you are on macOS. Self Service enables the installation of a wide variety of SAIC sanctioned software. The Printing section of the app includes access to an installer for our new PaperCut system as well as an uninstaller tool.

Installing PaperCut through Self Service will also remove any printers from our old print system (uniFLOW) as well as any associated software. For those with Mac computers that do not yet have the Self Service application, more information can be found by watching this video or following these directions to enroll your computer. Alternatively, if you would just like to install print drivers you can download installer below.

Option B: Print Driver Installation from PKG Downloads

Once you’ve installed the appropriate drivers, it is recommended that you RESTART your computer.

Managing Printers using Print Deploy

After restarting your computer, you’ll notice the Print Deploy printer management ICON show up in your menu system. You should be prompted to login into PaperCut. Please use your SAIC Username and Password.

The Print Deploy Client is where you’ll manage your installed printers. Note that Print Deploy installs the Color and BW Laser printers by default

Click on Add Printers to find wide-format printers that you’d like to install (Note, currently PC users only have BW and Color Laser options)

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You can install or uninstall printers at any time (B&W and Color Laser Print Queues are not configurable)

The main benefit of Print Deploy is that it allows end users to control printers installed on their system and if a Print Driver is updated Print Deploy automatically updates everything for you!

Print Submission

Printing from an IOS or Android Device

*This page is for general access printers. If you need access to a specialized departmental printer, please contact your academic department office or the CRIT Help Desk.